Privacy policy

At Zevora Jewels (“Company,” “we,” “our,” or “us”), your privacy and trust are of utmost importance. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase through our website, [www.zevorajewels.com] (“Website”).
By accessing or using our Website, you (“Customer,” “you,” or “your”) consent to the practices outlined herein.

1. Information We Collect

1.1 Personal Information
When you make a purchase or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

1.2 Payment Information
All payments are processed securely through trusted third-party payment gateways (such as Shopify Payments, Stripe, or PayPal).
We do not store or have access to your full credit or debit card details on our servers.

1.3 Device and Technical Information
When you browse our Website, we automatically collect limited data through cookies and analytics tools, including:

  • Browser type and version

  • IP address and device identifier

  • Time zone and language settings

  • Information about how you interact with our site

1.4 Order and Communication Data
We may retain information related to your purchase history, preferences, and communications with our support team for customer service and recordkeeping purposes.

2. How We Use Your Information

We collect and use your data to:

  • Process, confirm, and deliver your orders.

  • Communicate with you regarding updates, promotions, or order details.

  • Improve our Website functionality, customer experience, and services.

  • Maintain accurate business and financial records.

  • Comply with applicable laws, tax obligations, and fraud prevention requirements.

3. Data Security

3.1 Protection Measures:
Your information is safeguarded using SSL encryption, secure servers, and industry-standard security protocols.

3.2 Restricted Access:
Only authorized personnel with a legitimate business need can access your personal information.

3.3 No Data Selling:
We never sell, rent, or trade your personal data to any third parties for marketing or commercial gain.

4. Cookies & Tracking Technologies

4.1 Use of Cookies:
We use cookies and similar technologies to:

  • Enhance website performance and navigation.

  • Personalize your shopping experience.

  • Collect analytics to understand visitor behavior.

4.2 Cookie Control:
You can manage or disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.

5. Third-Party Services

Our Website may integrate with trusted third-party services, including:

  • Shopify – for e-commerce operations and order management.

  • Payment Gateways (Stripe, PayPal, etc.) – for secure transaction processing.

  • Analytics Tools (such as Google Analytics) – for performance measurement and optimization.

Each third-party service provider follows its own privacy and data protection practices. We recommend reviewing their respective privacy policies for further details.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes stated in this Policy;

  • Comply with legal, tax, or accounting obligations; or

  • Resolve disputes and enforce our agreements.

When no longer required, your data will be securely deleted or anonymized.

7. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or outdated information.

  • Request deletion of your data, subject to legal and transactional limitations.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at support@zevorajewels.com.

8. Children’s Privacy

Zevora Jewels does not knowingly collect personal information from individuals under 18 years of age. If such data is inadvertently collected, it will be deleted immediately upon discovery.

9. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time without prior notice.
Any changes will take effect immediately upon posting on this page, with the “Last Updated” date revised accordingly.