Heart Cut Lab Diamond Solitaire Engagement Ring

Zevora Jewels is dedicated to delivering your fine jewelry safely and on time. Orders are typically processed within 3–5 business days, while made-to-order or customized pieces may take 10–15 business days before shipping. We use trusted carriers such as UPS, FedEx, and USPS, with delivery generally taking 3–7 business days within the USA and 7–14 business days for international orders, subject to customs clearance. Shipping charges are calculated at checkout, and tracking details are provided once your order is dispatched. International customers are responsible for any applicable customs duties or taxes, and Zevora Jewels is not liable for delays, loss, or damage beyond our control once an order has been marked as delivered.

For any shipping-related questions refer our shipping policy.

Zevora Jewels offers returns or exchanges on eligible, non-customized jewelry within 14 days of delivery, provided items are unused, unworn, and returned with original packaging, invoice, and authenticity certificates. Customized, engraved, resized, discounted, or promotional items, as well as orders made via financing options, are not eligible. All returns are subject to quality inspection, and refunds—when approved—are processed to the original payment method within 7–15 business days, reflecting the net invoice value. Customers are responsible for return shipping costs and risks unless the item is defective or incorrect, in which case Zevora Jewels will cover all charges. The company reserves the right to amend this policy at any time.

For any return-related questions refer our return policy.